Reviews of products or services can be crucial to the success of a business. 74% of consumers rely on Social Media for more information or reviews about the products/services they want to purchase and it is reported that 90% of American consumers read reviews before making a purchase.
Customers want to leave reviews and potential customers want to see reviews. It is crucial for your business to ask for online reviews and make them accessible to your audience. Whether you like it or not customers may not purchase from your business if you do not have reviews.